Membership Card
When a new member applies for membership, immediately receives the temporary card so the member can start collecting points from the first trip onboard. Remember to carry your Travel Club Card with you every time you travel!
- Membership duration and card renewal
Your temporary Travel Club card is strictly personal and non-transferable. Your personalized membership card is valid for two years - as stated on the card’s front side - and will be issued and mailed to your address once you have reached 3.000 points. Your membership account will be automatically renewed upon expiration provided that you have completed at least two one-way or one round trip yearly during the duration of your card. Trips during the year (as a proof for renewal) are certified through the use of the Travel Club card. Otherwise, your membership account will be cancelled upon its expiration, it will be deactivated and the collected points shall be redeemed within 6 months from card expiry. If you wish to reactivate your account you shall contact Travel Club.
- Loss, damage or malfunction of your card
In the case of loss, damage or malfunction of your Travel Club card, please inform the Reception on board or Travel Club. Your card will be replaced within a period of 25 days from report of loss or damage. Until a replacement is available, you are kindly requested to retain your ticket and boarding card in order to claim retroactive credit in your account.
